Your Data Belongs in Canada.
Not on a US Server.

Cloud storage (Google Drive, Dropbox, OneDrive) syncs files between your devices. It mirrors whatever is on your computer — so if a file is deleted, corrupted, or encrypted by ransomware, that change immediately propagates to the cloud and all your devices. There is no independent recovery point beyond a short retention window. Cloud backup is fundamentally different: it maintains independent, versioned copies of your data on a separate infrastructure, completely isolated from your device. If something goes wrong, you restore from the backup — a clean copy that was never affected. For anyone handling personal, financial, or organizational data, cloud backup is not optional.

The Clarifying Lawful Overseas Use of Data (CLOUD) Act (2018) allows US federal authorities to compel any US-based company to produce data held anywhere in the world — including data belonging to Canadian citizens stored on servers physically located in Canada. The company is not required to notify you. In 2025, over 2,000 CLOUD Act requests affected Canadian data, with 88% resulting in disclosure without Canadian court review. Google, Microsoft, Dropbox, and Amazon are all US-based companies subject to this law. If your personal documents, business files, donor records, or private photos are stored with any of them, they fall under US jurisdiction. ClientVaultPro is a Canadian company storing data exclusively on Canadian infrastructure, subject only to Canadian law.

PIPEDA does not prohibit cross-border data transfers, but it requires that personal information receive comparable protection regardless of where it is stored. Updated PIPEDA guidance issued in January 2026 explicitly requires organizations to assess the legal framework of the receiving jurisdiction — including law enforcement access provisions — when evaluating whether comparable protection exists. Given the CLOUD Act’s reach, transferring personal data to US-based cloud providers now carries documented legal risk under Canadian privacy law, not merely a compliance best-practice concern. For many regulated sectors — healthcare, legal, financial, and non-profit — Canadian data residency has become effectively required by clients, funders, or professional obligations, even where not yet explicitly mandated by statute.

Not in the way most people assume. OneDrive and Google Drive sync your files — they do not independently back them up. Microsoft’s own service agreement states: “We recommend that you regularly backup Your Content and Data that you store on the Services.” Deleted items in Microsoft 365 are recoverable for 30–93 days, depending on the product. After that, they are permanently gone. Ransomware that reaches your OneDrive or SharePoint will encrypt synced copies. And because both Google and Microsoft are US-based companies, all data stored with them — regardless of where the servers are located — falls under US jurisdiction through the CLOUD Act. ClientVaultPro backs up your Microsoft 365 environment independently, to Canadian servers governed only by Canadian law. Learn more about Microsoft 365 Backup →

Most backup tools are self-managed: you install software, configure settings, and hope it’s working. ClientVaultPro is a fully managed service. We set it up, monitor it daily, alert you to failures, and restore your data when you need it. You do not need IT staff or technical expertise. We’re also a Canadian company — not a US SaaS platform with a Canadian checkbox. Our data centres are in Ottawa. Our team is based in Vernon, BC. Your data never leaves Canada, is never held by a US entity, and is never subject to US law enforcement access. Monthly health reports and — on Professional and Enterprise plans — quarterly restore verification confirm your backup actually works before you need it.

Absolutely. ClientVaultPro is not a replacement for your existing file-sharing tools — it’s the safety net beneath them. You keep using Google Drive or Dropbox exactly as you do now for sharing, collaboration, and access across devices. What ClientVaultPro adds is an independent, Canadian-hosted backup that is never affected by what happens to your sync tools. If a ransomware attack encrypts your Drive files, if a sync error wipes a folder, or if an employee accidentally deletes a year of work — your backup is intact, isolated, and restorable. Think of it as the difference between a filing cabinet and a fireproof safe. You use both.