Simple, Honest Backup Plans for Everyone in the Okanagan
No tech jargon. No surprise bills. Reliable, automatic backup for individuals, families, home offices, and businesses. Choose the plan that fits — or contact us and we’ll help you decide.
- ✓1 device (PC or Mac)
- ✓1TB dedicated Canadian cloud storage
- ✓AES-256 military-grade encryption
- ✓Daily automated backup — silent, effortless
- ✓We monitor it daily — you don't have to
- ✓In-home setup — we come to you
- ✓We call you if anything goes wrong
- ✓Monthly backup health report
- ✓Phone & email support
- ✓One-time setup fee: $89 (waived with annual plan)
- ✓Up to 3 devices (PC or Mac)
- ✓1TB dedicated Canadian cloud storage
- ✓AES-256 military-grade encryption
- ✓Your data stays on Canadian servers — Ottawa
- ✓Daily automated backup — silent, scheduled
- ✓Daily monitoring — we catch failures before you do
- ✓Failure alerts & immediate response
- ✓Remote setup & onboarding included
- ✓Monthly backup health report
- ✓Email support — 48-hour response
- ✓One-time setup fee: $99 remote · $149 on-site
- ✓Everything in Starter
- ✓Up to 5 devices covered
- ✓2TB dedicated Canadian cloud storage
- ✓Microsoft 365 backup — Mail, Calendar, Teams, SharePoint, Contacts
- ✓Real-time failure alerts — instant notification
- ✓Priority phone & email support — 24-hour response
- ✓Weekly backup health reports
- ✓Quarterly restore verification — we test your backup works
- ✓Remote or on-site setup included
- ✓One-time setup fee: $149 remote · $199 on-site
- ✓Everything in Professional
- ✓Up to 10 devices covered
- ✓3TB dedicated Canadian cloud storage
- ✓Microsoft 365 backup — up to 10 users
- ✓Virtual machine backup — HyperV & Proxmox
- ✓Same-day phone & email response
- ✓Monthly verified restore testing — documented proof
- ✓Weekly health reports & custom reporting
- ✓Full IT environment audit at onboarding
- ✓Dedicated account management
- ✓PIPEDA compliance documentation
- ✓One-time setup fee: $249 remote · $349 on-site
Non-profit or registered charity? We offer 15% off annual plans for organizations with a valid CRA registration number. See non-profit pricing →
What's Included in Each Plan
| Feature | Personal | Starter | Professional | Enterprise |
|---|---|---|---|---|
| Coverage & Storage | ||||
| Storage Included | 1TB | 1TB | 2TB | 3TB |
| Devices Covered | 1 | Up to 3 | Up to 5 | Up to 10 |
| Core Backup Features | ||||
| PC & Mac Backup | ✓ | ✓ | ✓ | ✓ |
| Canadian Servers — Ottawa | ✓ | ✓ | ✓ | ✓ |
| AES-256 Military-Grade Encryption | ✓ | ✓ | ✓ | ✓ |
| Daily Automated Backup | ✓ | ✓ | ✓ | ✓ |
| Monitoring & Support | ||||
| Daily Monitoring | ✓ | ✓ | ✓ | ✓ |
| Failure Alerts | ✓ | ✓ | ✓ | ✓ |
| In-Home Setup (Vernon & Okanagan) | ✓ | — | — | — |
| Support | Phone & Email | Email · 48hr | Priority · 24hr | Same-Day |
| Health Reports | Monthly | Monthly | Weekly | Weekly + Custom |
| Restore Verification | — | — | Quarterly | Monthly |
| Advanced Features | ||||
| Microsoft 365 Backup | — | — | ✓ | ✓ |
| VM Backup (HyperV & Proxmox) | — | — | — | ✓ |
| Dedicated Account Management | — | — | — | ✓ |
| PIPEDA Compliance Documentation | — | — | — | ✓ |
ClientVaultPro Is for Everyone
If you have a computer and files you can’t afford to lose — ClientVaultPro is for you. No business required.
Individuals & Families
Family photos, tax records, personal documents, and years of memories deserve the same protection as any business. ClientVaultPro works for anyone with a computer and files they can't afford to lose — no business required.
Home Offices & Remote Workers
You work from home, you bill from home, and your livelihood lives on your laptop. One failure and it's gone. Starter plan has you covered with automatic daily backup.
Small Local Businesses
Retail, trades, restaurants, service businesses — your client records, quotes, invoices, and financial data need protecting. Professional plan gives you monitoring and priority support.
Professional Offices
Accountants, lawyers, realtors, medical and dental clinics — you handle sensitive personal data. PIPEDA compliance isn't optional. Enterprise plan includes compliance documentation.
Frequently Asked Questions
Not at all. ClientVaultPro is for anyone with a computer and files they can't afford to lose. Home users, families, retirees, students, freelancers, and businesses all use the same service. The Personal/Home plan is specifically designed for individuals and home users, and Starter for small businesses/home offices.
Most people are up and running in an hour. We install the backup software on your computer, configure your schedule and folder selections, and confirm your first backup completes. You don't need any technical knowledge — we handle everything.
Your data is stored in certified Canadian data centres. It never leaves Canada, which means it is not subject to US jurisdiction or the US Patriot Act — important for everyone, not just businesses.
Yes. You have access to a web-based dashboard showing your backup status, history, and storage usage. Professional and Enterprise plans include proactive monitoring — we alert you if a backup fails.
You can restore individual files, folders, or a full system restore directly from the dashboard. We walk you through the process step by step — no technical knowledge needed.
No long-term commitment required. All ClientVaultPro plans are available month-to-month — cancel anytime, no cancellation fees, no fine print. If you'd like to save more, annual plans are available at a significant discount — billed upfront for the full 12-month term. The Personal/Home annual plan also waives the $89 setup fee. Annual plans are non-refundable once the billing period begins, so your service runs through the full year regardless of cancellation. Month-to-month is always available if you'd prefer flexibility.
Yes — on the Professional & Enterprise plan. Microsoft does NOT automatically back up your 365 data. Learn more →
Not Sure Which Plan You Need?
Send us a quick message. We’ll ask a few simple questions about your situation and recommend the right plan — no pressure, no sales pitch.
ClientVaultPro is a cloud backup service offered by Tachyon Business & Computer Solutions — Vernon, BC